Payment Policy

Last updated: 15 October 2026

This page explains how payment works when you shop with ALVI at alvifashion.shop.

Currency

All prices on our website are shown and charged in pounds sterling (GBP, £).

Accepted payment methods

  • Debit and credit cards, processed securely by Shopify Payments. The card types accepted are shown at checkout.
  • PayPal, where you can pay using your PayPal account.

The payment options available for your order are always displayed at checkout.

When payment is taken

Payment is taken when you place your order at checkout. If we are unable to fulfil all or part of your order, we will refund the amount for the items we cannot supply.

Prices, taxes and your total

Prices shown include any applicable taxes. Standard UK delivery is free. Your order total, including any taxes, is shown at checkout before you confirm payment, and no further charges are added afterwards.

Secure checkout

Our checkout is provided by Shopify and uses encrypted connections. Card details are handled by our payment processors, and ALVI does not see or store your full card number. Your bank may ask you to confirm the payment using its own security checks, such as a code or banking app approval.

Refunds

Approved refunds are returned to the original payment method used for the order. We process refunds within 14 days of receiving a return, or evidence that it has been sent. Your bank or PayPal may take a further 3–10 working days to show the refund. Full details are in our Return and Refund Policy.

Payment problems

If your payment is declined, please check your details or try another payment method. If you see an unexpected charge or a payment appears twice, please contact us with your order number and we will look into it.

Questions about payment

Email info@alvifashion.shop or call +44 7477 491249. Our team is available Monday–Thursday and Saturday–Sunday, 11:00 AM–7:00 PM (UK time), closed on Fridays.