Shipping Policy

Last updated: 15 October 2026

This Shipping Policy explains how ALVI delivers orders placed at alvifashion.shop. ALVI is a women's clothing store based at 44A Leeds Old Rd, Bradford BD3 8HU, United Kingdom.

Where we deliver

We deliver to addresses in the United Kingdom only, including England, Scotland, Wales and Northern Ireland. We do not currently ship outside the United Kingdom, and checkout will not offer a delivery option for international addresses.

Delivery cost

Standard delivery is free on every UK order. There is no minimum spend. The delivery charge shown at checkout for UK addresses is £0.00.

Processing and delivery times

Order processing: we aim to prepare and dispatch orders within 1–2 working days of the order being placed and payment being confirmed.
Transit: once dispatched, orders are usually delivered within 3–5 working days.
Total estimate: most orders arrive within 4–7 working days of being placed.

These are estimates rather than guaranteed delivery dates. Some addresses, including the Scottish Highlands and islands, Northern Ireland and other remote areas, may occasionally take a little longer.

How working days are counted

Working days are Monday to Friday, excluding UK bank holidays. Orders placed on a weekend or bank holiday begin processing on the next working day. Our shop opening hours do not affect order processing times.

Order confirmation and tracking

You will receive an order confirmation email after placing your order. When your order is dispatched we will email you a shipping confirmation. Where the carrier provides tracking for your parcel, a tracking link or number will be included in that email.

Checking and correcting your address

Please check your delivery address carefully before completing your order. If you notice a mistake, contact us as soon as possible at info@alvifashion.shop with your order number and the correct address. We will do our best to update it, but we cannot guarantee changes once an order has been dispatched.

Delays

Occasionally deliveries may be delayed by carrier disruption, severe weather, high seasonal demand or other events outside our control. If your order is taking longer than expected, please contact us and we will look into it for you. If an order is significantly delayed, you may have the right to cancel it and receive a refund.

Missing parcels

If your tracking shows your parcel as delivered but you have not received it, please check with neighbours and any safe place you use, then contact us as soon as possible. We will investigate with the carrier. If the parcel cannot be found, we will arrange a replacement or a full refund. Goods remain our responsibility until they are delivered to you or to someone you have nominated.

Damaged deliveries

If your parcel arrives damaged, or an item inside is damaged, please contact us as soon as reasonably possible with your order number and, where you can, photographs of the packaging and item. We will arrange a replacement or refund in line with our Return and Refund Policy and your statutory rights.